Shipping & Returns

Shipping Policy

Many of the designs (masks and garments) are made to order. For this reason our shipping time is 12 business days within ISRAEL and 21 business days worldwide (this includes production time). If what you order is already in stock, you will be notified that you can expect your order sooner. If you would like to pick up your order at the studio, you will receive an email when your order is ready with details of when you can pick it up.

 

Shipping fees:

 

Israel:

Standard shipping fee in Israel is 30 ILS

E-post pick up point near you is 15 ILS

Free shipping for orders over 500 ILS

 

Worldwide:

$20

Return & Exchange Policy

If you’d like to return an item from your order, you must contact us within 14 days of receiving the item to organise either an exchange/refund via e-mail: studio@bygilipeleg.com.

To qualify for a return, your item must be in its new, unworn state with its original tags and packaging within 14 days from the date you received your order.

We will send you a notification email once your return is received and inspected. If your return is approved, your refund will be processed ASAP.